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XtR Reporter Pro

XTR Reporter Pro Supervisor is the top-level Call Center Recording Software for Supervisors offering reporting and Agent Grading package from our XTR Professional range of Digital Call Recording solutions appropriate for any Call Center Recording requirement. The XTR Reporter Pro partners with our Telephone Call Recording hardware to deliver a complete Call Recording System.

The XTR Reporter Call Recording Solution provides the management information from our Call Recording Systems to help you improve your sales, customer service and overall company. The XTR Reporter Pro PC Call Recording management software delivers everything a professional supervisor power user requires and allows access to your recordings wherever they are on your network (they are also independent of the Digital Call Recording hardware recorder platform you have chosen). XTR Reporter Pro Supervisor Phone Call Recorder Software operates on recordings from:

  • Multiple Desktop Analog Call Recording Solutions (Universal Adapters)
  • Multiple Desktop Digital Call Recorder units (Digital 01s)
  • BackOffice Analogue (Analogue 02, 04 & 08)
  • BackOffice Digital Call Recording (Digital 04 & 16)
  • Our single user stand-alone Secure Digital Phone Recorder (SD Recorder).

All of Intelligent Recording's suite of monitoring packages are built on the robust Microsoft .net framework and can manipulate large volumes of recordings. Each application is a workhorse that delivers feature rich productivity tools in a familiar, ergonomic and easy to use MS Office style interface.



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