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XtR Desktop

XTR Desktop is included with our PC Phone Recorder hardware the Desktop Digital 01 and Universal Adapter and provides comprehensive PC Phone Recording and playback features for PC desktop users.

The XTR Desktop software doubles as a Computer Phone Recording software for Recording Phone Calls using the XTR Dig01 or XTR Universal Adapter Hardware as well as a player to help complete your Phone Recording System by allowing anyone to play back a Phone Call Recording made by any of our Telephone Recorders.

There are many valuable reasons why companies Record Phone Calls:

  • Customer service quality monitoring – Record Telephone Calls to ensure best practice
  • Transaction Phone Recording - record critical information to ensure accuracy of transactions
  • Compliance monitoring - ensure industry regulations are met
  • Security alerts - record bomb/violence threats and verbal abuse.

PC Computer Phone Recording for Recording Calls

  • Record all calls or manually select which to record
  • Use compression to save disc space
  • Save calls locally on Telephone Recorder Computer or on a network server for centralized monitoring and playback.
  • Use multiple XtR Desktop Phone Recorders in conjunction with our Telephone Recording supervisor monitoring suite XtR Call Manager or XtR Reporter Pro

XtR Desktop - Recording Features:

  • Supplied as standard with Digital 01 and Universal Adapter Phone Call Recorders
  • After-Call Screen Pop - manage archive in real time from Phone Recorder Computer
  • Automatic or manual recording Telephone Recorder
  • GSM compression gives 170 hours recording per GByte
  • Time & date stamp on every recording
  • Caller ID and dialed digits detection
  • Recording level indicator
  • Add comments/notes to assist searching
  • Snapshot feature allows playback of current call while still recording
  • Highlight important Phone Recorder calls.

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