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Logging In

Once the software has been installed, the snom ONE will run as a service. To access it, use a browser and enter the PBX's url like http://localhost or http://pbx.com etc.

Note: If there is a firewall running on the system, be sure that it allows access to HTTP as well as the other ports of the system.

The login screen will be displayed as shown below:


Login Levels

snom ONE has three main login levels (administrator, domain administrator, and user portal) which provide access to different web interfaces.

  • To login as administrator for access to everything, enter "admin" in account and then give the admin password and press the Login button or the enter key. You will enter the admin interface, where you can change system level settings, including making new domains, security settings etc. From here you can also enter a particular domain from a list - by simply clicking on the domain - to make domain level changes. The admin interface:


  • To login as domain administrator, enter the account and password for a particular domain and press the Login button or the enter key. However, the domain level is usually entered from the admin level as stated above. From the admin level, simply click on any domain (from the domain list) that you want to enter. You will enter the domain interface, where you can change domain level settings, including making new accounts like, extensions, auto-attendants, hunt groups, conferences, trunks etc. (provided the license allows it). You can also go back from the domain level to the admin level by simply clicking on the Switch to Admin button found on the top left of the domain level interface. From the domain level, you can also change settings of any user (extension) and other accounts or even enter any user portal. The domain interface:


  • To login to your user portal, enter the extension number of the user portal you want to enter and the corresponding password and press the Login button or the enter key. You will enter the user portal, where you can change user level settings, including your name, your email address, your picture, buttons of your phone connected to this extension, your sip and web passwords (if the admin allows it), your address book, activesync settings to sync your address book to the Outlook Exchange Server (go to Activesync for more details), your voice mail, call history and many other settings. On the home page of your user portal, you can use the WAC (Web Attendant Console) which allows you to see the presence status of other extensions and accounts as well as lets you manipulate the active calls. It also lets you make calls from your connected phone or even from the browser through WebRTC. Go to WAC for more details. The User Portal interface:




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